FAQ
Sette is Italian for the number “seven.” Since each Sette necktie is designed, woven, and handmade in Italy using the traditional seven-fold process, we chose the number seven in Italian as our company name. Additionally, the Pure Sette collection is limited in the number of neckties of each design we produce to only seven units.
CAN I ORDER A CUSTOM SIZE OR STYLE NECKTIE FROM SETTE?
We always do our best to provide the best experience and ideal neckwear to our customers. Contact us, and we will do all we can to produce a Sette necktie to your specifications.
WHY IS A SETTE MORE EXPENSIVE THAN OTHERS?
Neckties are priced based on the specific design and the materials used to produce them. All neckties in the Sette collection are made with the finest AAA Italian silk from the finest mill in Como, Italy. Sette’s unique design does not call for a cotton or wool liner like almost all other neckties. This design requires significantly more silk in our seven-fold process. This adds luxury, quality, and cost to a Sette. A Sette is also finished with unique hand-stitched accents, increasing the value of your Sette. Finally, most Sette’s are limited in number, which increases the “uniqueness” and value of your Sette. The absolute finest in neckwear is costly to produce and luxurious to own.
HOW LONG WILL MY SHIPMENT TAKE TO ARRIVE?
Sette Neckwear uses USPS Ground service as our standard shipping method and offers this service free of charge in the continental United States. Delivery times vary, but generally the package will be delivered within 5 business days to addresses within the continental U.S. Next day or 2-day shipping is available for an additional fee.
HOW DO I KNOW MY PURCHASE ON WWW.SETTENECKWEAR.COM IS SECURE?
We use SSL certificates and a PCI compliant payment gateway for our electronic commerce transactions. For more information on the technology used in this website, please visit our Legal/Privacy page.
If you prefer not to place your order over the internet, feel free to call us on 1-866-753-5777, and we will be happy to process your order over the phone.
HOW DO I KNOW IF AN ITEM IS IN STOCK?
All items are in stock unless "Sold Out" is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If there is a certain product you would like but cannot seem to order it, please contact us, and we will do all we can to accommodate you.
WHAT IF I HAVE ADDITIONAL QUESTIONS THAT ARE NOT LISTED HERE?
Feel free to contact us and we will be happy to answer your questions.
Email: concierge@setteneckwear.com
Phone: 1-866-753-5777